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Helpful and considerate

Posted By Samuel327

"Helpful and considerate"

About: General practices in Lanarkshire

(as a service user),

I have been attending Coatbridge Health Centre over the last few years on a monthly bases for injections and blood samples. I have found it easy to book appointments have always been take on time and find the nurses very helpful and considerate.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire nearly 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 22/08/2023 at 22:43
Published on Care Opinion at 22:43

picture of Jennifer Montgomery

Dear Samuel327,

Thank you for sharing your experience on Care Opinion of Coatbridge Health Centre.

I am so pleased to hear that you have found booking appointments easy and that the helpful nurses take you on time. This makes such a difference when you are regularly attending appointments.

It would be a pleasure to share your positive feedback and kind words with the whole team. I am sure this will give them all a real boost.

I hope you are keeping well.

Kind Regards,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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