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"Fantastic Experience"

About: Nursing / Sexual Health

(as the patient),

I recently attend an appointment at the Sexual Health Clinic within Aberdeen City NHS Health & Social Care Partnership. Prior to my appointment I was very nervous due to past experience and some trauma sustained form the birth of my son many years ago. 

On arrival to my appointment I was met by Dr Batalla, I advised her of my worries and apologised for my anxiousness. 

Dr Batalla was exceptional. She was caring, considerate and made me feel comfortable. She is a credit to the service she works in and if it wasn't for her I am not convinced I would have continued on with the procedure. 

I just wanted to share the positive experience I had and to pass on my gratitude to Dr Batalla and the Healthcare Support Worker (I'm sorry I can't remember her name). 

From a now less nervous patient, thank you. 

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Responses

Response from Deputy Service Manager, Grampian Sexual Health Service, Aberdeen Health and Social Care Partnership 2 years ago
Aberdeen Health and Social Care Partnership
Submitted on 21/08/2023 at 10:51
Published on Care Opinion at 15:20


Dear Reticulumrf75,

I would like to thank you for taking the time to post this feedback on Care Opinion regarding your recent experience with us at Sexual Health.

I am extremely pleased to hear about your positive time with us in the clinic and that you had the time you needed to discuss your worries with Dr Batalla.

Your feedback will be shared with Dr Batalla, the Healthcare Support Worker and the whole team in the Sexual Health Service, they will be delighted to read your kind words.

Many thanks,

Karen (Deputy Service Manager)

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