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Amazing care in the children's hospital

Posted By gmac85

"Amazing care in the children's hospital"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Clinical Decision Unit

(as a parent/guardian),

I attended A&E and CDU with my son due to croup in August. Everyone,  from the receptionist, porter, nurses and doctors,  were amazing and so caring towards my son.

I want to say a massive thank you to them all for keeping my son and me calm and informed throughout. 

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Responses

Response from Catriona Riddell, Lead Nurse, Paediatrics, NHS Greater Glasgow and Clyde nearly 2 years ago
We have made a change
Catriona Riddell
Lead Nurse, Paediatrics,
NHS Greater Glasgow and Clyde

Submitted on 16/08/2023 at 17:13
Published on Care Opinion on 17/08/2023 at 14:36

Dear gmac85,

Thank you for taking the time to leave us your feedback.

I am so pleased to hear that you had such a positive experience when you had to visit ED/CDU. I hope that your son is now recovering well at home?

I will share your feedback with the teams in ED/CDU and I am sure that they will be pleased with the lovely feedback you have given. It means such a lot to our teams to know they have helped those that have to visit us and that they have made what can be a frightening time a little easier.

Thank you again for taking the time to let us know of your experience.

Catriona Riddell - Lead Nurse - RHC

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