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"Nice, chatty & pleasant staff"

About: Daisy Hill Hospital / Female Medical

(as a staff member posting for a patient/service user),

Female Medical has been very good so far. The staff have all been very nice I must say. They can't really tell me what's going on with me at the minute. However, the staff all have a very nice attitude - they go above and beyond for you. I couldn't name anyone in particular as everyone has been very chatty and pleasant - they really couldn't do enough for me.

Female Medical has been incredibly clean and very comfortable. The bathroom has been the only issue as the paper dishes tend to be left lying there. The noise level at night is normally not too bad - however, last night was quite bad. Any food I have had has been great. It has been very nice and there is plenty of it. There is nothing I can think of that needs improving.

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Responses

Response from Gemma Gill, Sister, Female Medical DHH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Gemma Gill
Sister, Female Medical DHH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 25/08/2023 at 01:17
Published on Care Opinion at 01:17


thank you for your positive feedback

I'm glad you found the level of care good and the ward kept to a good standard

I apologies for stuff left in the bathroom we try to keep the ward as clean as possible but sometimes things get missed

the noise unfortunately is due to the different patients we have we do our best to keep the ward quiet but sometimes this is out of our control

I will feedback with staff for learning

I wish you well on your recovery

gemma gill clinical sister fmw

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