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"Best doctors in the area "

About: Lockside Medical Centre

Lockside is the best GP practice I have known. My elderly mother is registered here and I have always had an excellent experience when needing to get her seen at the doctors. I contacted the practice on my mothers behalf a few months ago and arranged an appointment at a convenient time I could take for her joint pains. The receptionist booked an appointment with an advanced practitioner at another practice called Grosvenor surgery. I was confused initially as to why but saw an excellent specialist there who saw how much pain my mother was in and arranged X rays which showed she needed a new hip and got some pain relief arranged. The specialist we saw rang with the results a few days after the xray and sent her to a surgeon who we saw today and who has put her on the list for a new hip. Fabulous service all round. Thank you Lockside and to the lovely staff at Grosvenor doctors too.

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Responses

Response from Lockside Medical Centre nearly 2 years ago
Lockside Medical Centre
Submitted on 15/08/2023 at 15:12
Published on nhs.uk on 18/08/2023 at 11:31


Dear Emma,

Thank you for taking the time to submit your feedback it is very much appreciated. We are glad your Mum is getting the care she needs. We will pass your feedback to Grosvenor Medical Centre and also take to out weekly meetings as it boost staff moral getting positive feedback.

Thank you again,

Gina Dudbridge

Practice Manager

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