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"Stressful experience in the Assessment Unit"

About: Antrim Area Hospital / Fetal Maternal Assessment Unit

(as a service user),

Pregnant 38 weeks!

Headache, vision issues and more symptoms. We are now nearly a week on. After trying to cope with paracetamol at home called FMAU. Due to symptoms including chest pain (MSK now confirmed) I was sent to A&E for investigation then sent up to FMAU  - I  was in from 11:00 am to 7:00pm between the two departments. 

Returned the next day for more blood results. Was told at 2:45pm I was being admitted and the plan was pain relief and more tests. Couldn't fault how they were really trying to get to the bottom of the whole thing. I was became more and more distressed due to noise and light sensitivity even after the paracetamol IV. 

FMAU was becoming very overwhelmed at this stage it was after 7:00 pm & I was  still sitting in FMAU. At this point I had told my story to two different doctors. Feeling like I was back at square one I hadn't a clue what was going on. I hadn't been offered even a glass of water and I sent my next of kin home. 

One lady was on a trolley in labour waiting to be taken round to the labour ward. Another lady in labour getting gas and air sounding very distressed due to her pains - this is simply not good enough. They deserved privacy not sitting in a ward full of other people in discomfort. The buzzer for the door constantly going and staff chasing their tails unable to cope due to trying to find beds. Relaying on students to try and fill the gap of an already stretched service. 

So after 8 hours I was finally given a bed to "Rest" in a bay with mums & babies. Being told my CT scan will be at 4:00 am. Well I think I would sleep better in a children's soft play area. Everyone is being thrown in wherever they can go. 

Not enough staff, not enough beds, not enough space

I am glad this will be my last child as I wouldn't want to go through all this again. As I fear this will only get more severe and with there only being one place to give birth in this trust now. You might get better facilities in a vets.

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Responses

Response from Louisa Lapworth, Lead Midwife, Maternity Services, Women, Children and Families, NHSCT 2 years ago
Louisa Lapworth
Lead Midwife, Maternity Services, Women, Children and Families,
NHSCT
Submitted on 21/08/2023 at 13:42
Published on Care Opinion at 13:42


Good Afternoon,

I am Louisa Lapworth Interim Lead Midwife in Antrim Maternity. Thankyou for completing this feedback. It is very important that we hear the views of women accessing maternity services and use your feedback to help us to continually learn and improve services.

I am very sorry to read the description of your experience in FMAU as this is not the experience we wish anyone to have.

I would be very keen for you to get in touch with me so that I can discuss your feedback with you and discuss ways to support you through the rest of your maternity journey with us.

I do hope you have had some improvement to your symptoms.

Do please get in touch with me on the details below,

Thankyou for time the time to provide this feedback

Regards,

Louisa Lapworth

Tel 07825 106240

louisa.lapworth@northerntrust.hscni.net

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