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Care Opinion

Cardiology telephone review

Posted By pictorkr39

"Cardiology telephone review"

About: Ninewells Hospital / Cardiology

(as a service user),

I had a telephone consultation with Dr Sim for review of my recently diagnosed cardiac condition.   She was very thorough and listened to my concerns.   Because I work locally I was able to go along to see her on my lunch break and get her to check out a couple of things I was a bit concerned about.  She was more than happy to arrange this, and was friendly, approachable and knowledgeable.   Brilliant! Thanks!

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Responses

Response from Christine Freel, Senior Nurse, Medicine and Cardiovascular, NHS Tayside 8 months ago
Christine Freel
Senior Nurse, Medicine and Cardiovascular,
NHS Tayside

Submitted on 15/08/2023 at 11:24
Published on Care Opinion at 11:24

Dear Pictorkr39

Thanks you so much for taking the time to provide our Cardiology service with feedback. I am so glad you have had a positive experience with Dr Sim & you feel well supported.

Our service always aims to provide safe person centered care & to make people feel valued & well informed.

I hope you continue to improve & we will ensure Dr Sim & our department see your feedback

Many thanks & best wishes

Christine Freel

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