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"Staff were very friendly, helpful and reassuring"

About: Lagan Valley Hospital / Cardiac Rehab

(as a staff member posting for a patient/service user),

The staff were very friendly, helpful and reassuring. All the details of the 8 week programme were explained at the initial consultation. At the first class, the staff were very supportive and I felt I was in safe hands. As I progressed through the classes, the staff were very encouraging as I became stronger and fitter. All the necessary equipment was provided. The classes were fun, very enjoyable, and I looked forward to them each week. I can't compliment the staff highly enough - please do tell them!

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust nearly 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 14/08/2023 at 10:12
Published on Care Opinion at 10:12


picture of Conor Campbell

Hi there

Thank you for sharing the story of your care experience.

It is great to hear how well you were looked after by our excellent Lagan Valley Hospital Cardiac Rehab service.

I have shared your positive feedback to the team who greatly appreciate your kind words and are glad to know that their contribution has been of such value to you.

Best wishes

Conor

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