"Care of elderly parent"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow Acute Receiving Unit (Units 1-5) Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a) Queen Elizabeth University Hospital Glasgow Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a) Glasgow G51 4TF

Posted by Famxt58 (as a relative), nearly 2 years ago

My father was taken to the Queen Elizabeth University Hospital (QEUH) by ambulance following a collapse at his care home.
He was seen by A & E then transferred to ward 2A via ARU 4. After a couple of days it was clear he was coming to the end of his life.
All staff treated him with kindness and compassion, keeping him comfortable until he died. They were also supportive towards myself and my sister which helped us as we sat with him.
Thank you to everyone who helped us at this difficult time.

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Responses

Karen Hughes

Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),

NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 11/08/2023 at 13:16

Published on Care Opinion at 13:16

Dear Famxt58,
please accept our sincere condolences on the death of your father, I hope you and your family are coping as best you can at such a difficult time. I cannot express enough gratitude, that despite this being a time of upset for you all, you have taken the time to submit a care opinion praising the staff on the care your father received. I have passed on your kind comments to the staff within the Emergency Department & will forward them to the staff in ARU4 and ward 2b.
I hope you and your sister are as best as you can be at such an emotional time.
Take care,
with kind regards,
Karen

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Update posted by Famxt58 (a relative) nearly 2 years ago

Thank you - please note the ward number was, I believe, 2A not 2B.

Karen Hughes

Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),

NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 11/08/2023 at 14:46

Published on Care Opinion at 14:46

Dear Famxt58,
My apologies, I have forwarded to the correct ward 2A,
kind regards
Karen

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Siobhan Rawdon

Lead Nurse, Acute Receiving Unit, Queen Elizabeth University Hospital,

NHS Greater Glasgow and Clyde

Submitted on 14/08/2023 at 18:30

Published on Care Opinion on 15/08/2023 at 08:32

Dear Famxt58,
I would like to thank you for taking the time to express your thanks to staff during this difficult time for you and your family following your fathers loss. I am pleased that you and your sister felt supported by our staff while you sat with your father, and this gave you some comfort.
Sincere Condolences,
Siobhan Rawdon
Lead Nurse of Acute Receiving Units QEUH

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