"terrible"

After a week of leaving intensive care, I wished to discuss a few worrying points with my doctor, or any doctor. The receptionist said she couldn’t agree that unless I explained more. She had my discharge letter in front of her which gave more than enough details of my condition. I was not prepared to discuss personal details with a non-medical person but said I was happy with a phone appnt, I felt unwell and without saying to her the added fact that I was fearful of a few things. She continued to say no. I could have an appnt middle of august to talk to a dr (3 weeks) or an actual appnt end of august (5 weeks). Having worked clinically for the NHS all my life, I felt let down and appalled that a receptionist should decide whether my case was deemed important enough. Not an ounce of sympathy or indeed empathy - just a receptionist full of self importance. I am moving practice. I can well believe the comments before if fake reviews.