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My hospital stay

Posted By NHSRules

"My hospital stay"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow / Discharge lounge Queen Elizabeth University Hospital Glasgow / General medicine (Wards 5d)

(as the patient),

I was admitted to the QEUH in July. Yet again, I was treated with the utmost care. I have always had kind, caring staff looking after me. Nothing was too much for them. My list of names went missing, putting me in panic mode as I'd never have remembered all the names. Thankfully, a nurse found the list. My heartfelt thanks go out to all the following: A&E Dr Rhys, Nicola, Janet & Steph.

ARU2 Evelyn, Chelsea & Jacqueline & Professor Gallagher

Ward 5D Vikki, Moira, Joanne, Lindsay & Robert(the gruesome twosome lol), Adelina, Kelsey, Ashley, Kelly, Amintra, Dr Tom, Pharmacist Andrew Sommerville & Pharmacy Technician Amy Henderson

Discharge lounge Lesley, Frances and Elizabeth

I cannot fault any one of the above. Thank you all once again 💙💙💙

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Responses

Response from Sharon Parrott, Clinical Service Manager, Medicine (South Sector), NHS Greater Glasgow and Clyde nearly 2 years ago
Sharon Parrott
Clinical Service Manager, Medicine (South Sector),
NHS Greater Glasgow and Clyde

Submitted on 09/08/2023 at 17:13
Published on Care Opinion on 10/08/2023 at 10:12

Thank you for your kind feedback.

I will ensure this feedback is shared with the ward 5D staff.

Kind regards

Sharon Parrott - CSM Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde nearly 2 years ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 10/08/2023 at 11:10
Published on Care Opinion at 11:10

picture of Karen Hughes

Dear NHSRules,

Thank you so much for much for taking the time to submit a care opinion about your recent hospital admission, I hope you are continuing to recover well at home. I have passed on your kind words to Dr Rhys, Nicola, Janet and Steph in the Emergency Department, they will be delighted you appreciated their care and kindness

with kind regards,

Karen.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by NHSRules (the patient)

Thank you 🙂

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