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"Head Injury while on Blood Thinners"

About: Pilgrim Hospital / Accident and emergency

(as the patient),

I had a fall and bang to head, while on blood thinners. I went into A&E as advised by 999 as ambulance would take hours to get to me. I wasn’t seen for 6 hours and then had bloods and cannula put in, then several hours later had CT scan.

I was told  I possibly had subdural bleed and needed to stay in for 48 hours. I was given one sandwich and cup of tea the whole time. Eventually a bed was found as 7:30am!  I was scared and worried.

In the Ward I was monitored and given pain relief. The doctor came and said I could go home at 1:00 pm but discharge paperwork took until 6:30pm. I  would have preferred to have another CT to confirm the bleed had stopped as I am now home with headache and sleeping a lot and worried that it may still be bleeding. 

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Responses

Response from Vikki Hoadley, Sister, Emergency Department, ULHT nearly 2 years ago
Vikki Hoadley
Sister, Emergency Department,
ULHT
Submitted on 14/08/2023 at 07:47
Published on Care Opinion at 07:47


Dear bleeder81

Thank you for the feedback regarding your experience in A&E. The department has been under immense pressure with the amount of people using the service, this causes significant delays for scans and bloods. The wait for an inpatient bed can also be delayed due to pressures within the hospital. Staff are working tirelessly to keep patients safe, and well cared for in our A&E. Nutritional rounding trolley is sent to the Chairs for treatment area every few hours and water is always available. Staff are in this area at all times, so requests for food can be made. We have also installed a new vending machine so that patients can purchase food for themselves. I cannot comment on the care received after A&E.

Kind regards,

Vikki

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