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"My antenatal journey - numerous things were missed"

About: Craigavon Area Hospital / Maternity care Maternity care / 2 West Maternity

(as a service user),

I recently gave birth under the new Emerald Team/ Continuity of Care Team. I understand this is a trial run but the midwives involved seemed to be totally clueless in relation to antenatal care, uneducated in relation to antenatal care and uninterested.

Numerous things were missed throughout my antenatal journey and things that should have been picked up on were not. Fortunately, no harm came to myself or the baby in the end but I did not feel confident in the midwives at all.

Throughout the delivery the midwife totally lacked empathy and did not offer any of the services they had discussed such as reflexology, relaxation techniques, use of essential oils, hypnobirthing techniques etc which they boasted about having - they clearly did not. I received the bare minimum.

The midwives also did not seem to know me or my baby whatsoever either, constantly forgetting things and getting the due date wrong/ stating the incorrect gestation of my baby. I thought the whole point of this trials was so the midwife knew you inside out -in my opinion, it is clearly not working very well.

I feel that a few of the midwives in this time do not have the right attitude for this role and require a lot more training in relation to antenatal care - for their own sake, the mothers and the baby’s!

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Responses

Response from Maria Garvey, Lead Midwife COMC / Antenatal clinic CAH, Maternity Unit CAH, Southern Health and Social Care Trust 8 months ago
Maria Garvey
Lead Midwife COMC / Antenatal clinic CAH, Maternity Unit CAH,
Southern Health and Social Care Trust

Lead Midwife for Continuity of Midwifery Carer (CoMC)/ Antenatal Outpatients Dept (ANOPD/Day Obstetric Unit (DOU)

Submitted on 08/08/2023 at 09:25
Published on Care Opinion at 10:03


picture of Maria Garvey

Good morning

Thank you for your story

As Lead for Continuity of Midwifery Carer I apologise that this has been your experience, however I would welcome the opportunity to discuss your feedback.

If you could email me your contact number I will make contact with you.

My email address is maria.garvey@southerntrust.hscni.net

Thank you

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Response from Maria Garvey, Lead Midwife COMC / Antenatal clinic CAH, Maternity Unit CAH, Southern Health and Social Care Trust 7 months ago
Maria Garvey
Lead Midwife COMC / Antenatal clinic CAH, Maternity Unit CAH,
Southern Health and Social Care Trust

Lead Midwife for Continuity of Midwifery Carer (CoMC)/ Antenatal Outpatients Dept (ANOPD/Day Obstetric Unit (DOU)

Submitted on 04/09/2023 at 15:12
Published on Care Opinion at 15:12


picture of Maria Garvey

Good afternoon

Further to my reply to your story above, and as I have had no response from you I just wanted to let you know that we would still be very keen to have the opportunity to discuss with you the the issues and concerns raised in your story.

If you could email me your contact number I will make contact with you

My email address is maria.garvey@southerntrust.hscni.net

Many thanks

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