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"You all deserve a medal the size of a dustbin lid!"

About: Scarborough General Hospital / Gastroenterology

(as a service user),

I was referred to the Endoscopy unit at Scarborough Hospital for a colonoscopy examination.  This took place last week.  Whilst this is not the most comfortable of procedures at no time did I feel embarrassed or uncomfortable with any of the terrific staff who were on duty that day.

the care I received was absolutely first class, from Dr. Woodcock to all the nursing staff, sorry I never made a note of their names, but their importance on this team should not be diminished by my thoughtlessness.  I could not have received better care and attention had I been a private patient.  Thank you, everyone.  You all deserve a medal the size of a dustbin lid!!

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Responses

Response from York and Scarborough NHS Trust 9 months ago
Submitted on 09/08/2023 at 16:15
Published on Care Opinion at 16:15


Thank you for your kind words regarding the care you received from the Endoscopy Unit at Scarborough Hospital. It is heartening to know that all you were treated with such kindness and encouragement during your appointment.

Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from Dr Woodcock and the nursing staff involved in your care.

I have passed on your comments to the staff involved, which I am sure they will be very pleased to read.

Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients and relatives and thank you once again for sharing your experience with me.

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