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"Dermatology Outpatient Appointment"

About: Craigavon Area Hospital / Dermatology

(as a service user),

I attended the Dermatology Outpatients department recently for the Nurse Led Acne Clinic.  I had been on a waiting list for approximately 2 years for this and my GP had been managing my flare ups during this time with antibiotics.  I was taken for my appointment early and I saw nurse Rosemary.  I came away feeling so happy with the service provided and feeling cared for.  Rosemary took my history, saw photos of my skin when it was very bad and she looked at my skin.  I also mentioned about a lump I had been referred for a couple of years ago but hadn't got seen about and she fetched the doctor to take a look at it while I was there.  Rosemary explained everything very thoroughly and took time with me and let me ask questions and reassured me that everything was my choice.  I cant speak highly enough of Rosemary's care and attention.  I am now waiting for another appointment to commence treatment.  

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Responses

Response from Carrie McCann, Dermatology/TVN Manager, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Carrie McCann
Dermatology/TVN Manager, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 15/09/2023 at 12:18
Published on Care Opinion at 12:18


Hi,

Thank you for your positive feedback, I am delighted you are happy with the care you received.

If you do not get a follow-up appointment to commence treatment within the near future please contact us.

Regards,

Carrie

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