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"My experience was overwhelmingly positive"

About: Perth Royal Infirmary / Radiology (X-rays and Scans)

(as the patient),

I attended PRI Radiology department after being referred by my GP.

I received an appointment quickly and an additional request from Rheumatology was added to the initial appointment so both procedures were done at the same time. Joined up thinking!

I've attended this department previously, and, again, my experience was overwhelmingly positive. 

Friendly, professional reception staff.

Taken on time and treated courteously and professionally by the radiographer who was very empathetic and informative. 

I felt relaxed and cared for throughout. 

This has been the experience every time I've had to visit Radiology. 

I've no idea how they consistently keep getting it right but it's so encouraging to see the NHS at its best.

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Responses

Response from Catherine O'Neill, Lead Radiographer PRI, Radiology, NHS Tayside nearly 2 years ago
Catherine O'Neill
Lead Radiographer PRI, Radiology,
NHS Tayside
Submitted on 07/08/2023 at 11:57
Published on Care Opinion at 11:57


Dear TM68

Thank you for taking the time to write this review of the Radiology service at PRI. It is great to hear that you had such a positive experience both this occasion and at your previous visits. The staff work incredibly hard to provide the best service to all patients and will be thrilled to get this feedback, which I will pass on to them.

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