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"Superb care"

About: Forth Valley Royal Hospital / Fracture Liaison Clinic Forth Valley Royal Hospital / Orthopaedics

(as other),

My mother attended FVRH fracture clinic twice following a fracture to her wrist. We have nothing but praise for the time and attention she was given by the orthopaedic consultant Mr Syed and the nursing staff including Julie, Clare and their colleagues.  We felt listened to, cared for and genuine empathy and support from the wonderful staff. This is the NHS at its best. Thank you. 

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Responses

Response from Kevin McCloskey, Senior Charge Nurse, Orthopaedics & Trauma, NHS Forth Valley 9 months ago
Kevin McCloskey
Senior Charge Nurse, Orthopaedics & Trauma,
NHS Forth Valley
Submitted on 15/08/2023 at 16:40
Published on Care Opinion at 16:40


picture of Kevin McCloskey

Dear Daughter2021

I am sorry to her you mother has sustained a fractured wrist but hope she is recovering well.

Thank you for taking the time to leave such kind feedback. We do try to treat our patients and families in a person centred way and I am so reassured by your comments that we are achieving this. It will be my pleasure to pass on your comments and thanks to the staff involved who will be delighted to hear them.

I again wish you mother a speedy recovery

Kind regards

Kevin McCloskey

Senior Charge Nurse

Trauma and Orthopaedics

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