Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Very reassuring, informative and totally relaxed

Posted By SheNiv

"Very reassuring, informative and totally relaxed"

About: University Hospital Hairmyres / Gynaecology

(as a parent/guardian),

My daughter attended Dr Pandravada's clinic this week, having previously attended.  She found the experience very reassuring, informative and totally relaxed after being a bit worried prior to attending.  The Doctor was lovely with her and post clinic attendance the Secretary, Christine, could not have been more helpful. Very much appreciated that there is a kind, helpful person on the end of the phone to answer any queries.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire nearly 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 09/08/2023 at 17:23
Published on Care Opinion at 17:23

picture of Jennifer Montgomery

Dear SheNiv,

Thank you for your feedback on your daughters recent experience at Dr Pandravada's clinic at University Hospital Hairmyres. I am so pleased your daughter felt informed and put at ease with Dr Pandravada and their secretary Christine was very helpful.

It is great encouragement for the staff to be recognised and feel valued. It will be a pleasure to share your feedback with the team.

Thank you,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k