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"My excellent care from the Immunology team"

About: Derriford Hospital / Clinical immunology

(as the patient),

I am a service user with complex medical diagnoses including an immune disease/disorder

I was referred some years ago by a respiratory consultant at North Devon District Hospital because of repeat respiratory infections every year.

I was seen by Dr  Leeman initially and since then have had great consideration and treatment. Of particular note, during the 2 years of the Covid Pandemic, I continued to be reviewed despite the pressures on all staff at Derriford Hospital at the time, and despite the constant pressure on the Eden Unit, the consultants and staff.

I am so very grateful, without the care of Dr Leeman and her team, there is a distinct possibility that I may not have survived. I suffer with many health problems and am at high risk of catching Covid 19 but presently fortunate. Thank You Dr Leeman and team, thank you Derriford hospital

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 9 months ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust
Submitted on 08/08/2023 at 14:26
Published on Care Opinion at 14:26


picture of Alison Stanton

Thank you for your kind words.

The Eden Unit (clinical immunology) always welcome feedback (whether good or bad) from our patients which we share with the whole team, encouraging us to provide the best service we can.

Knowing we have made such a positive difference to a patient’s life gives the entire team a great boost. Thank you again for taking the time to share your experiences.

Kind regards,

Andy Crocker

Haematology & Oncology Quality Manager

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