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"The ward is clean and I'm comfortable here"

About: Craigavon Area Hospital / Acute Medical Unit (AMU)

(as a staff member posting for a patient/service user),

Everything has being going well on the ward the staff are all very pleasant and have been lovely to talk to, I'm happy with the care they have provided. There has been no issues with communication everything is clear and I'm always being updated if its not by the doctor the nurses are there to help. The ward is clean and I'm comfortable here, the beds are great and if I'm ever in need of something the staff help get it for me. The other day I was feeling a bit cold  and the nurse went and got me a blanket which was great. 

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Responses

Response from Clerical Assistant, Acute Medical Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Submitted on 03/08/2023 at 13:02
Published on Care Opinion at 13:02


Thank you for taking the time to provide feedback regarding your time in AMU. I am very happy to hear you have had such a positive experience on the ward, that you have received a good standard of care and treatment. I am also happy to hear the communication with the staff has been very clear and pleasant I will be sure to share your comment with the team, and wish you all the best.

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