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The service was very friendly yet professional

Posted By K35507

"The service was very friendly yet professional"

About: Lanarkshire Community Services / Sexual Health

(as a service user),

I had an appointment with the sexual health clinic in Lanarkshire. I was seen by a nurse called Anne who was fantastic! She made me feel completely at ease with her friendly and calming demeanour and went above and beyond to ensure I was given the best possible care!

From the reception staff to the clinical staff the service was very friendly yet professional. 

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Responses

Response from Karen Stewart, Lead Nurse, Sexual Health Services, NHS Lanarkshire 9 months ago
We have made a change
Karen Stewart
Lead Nurse, Sexual Health Services,
NHS Lanarkshire

Submitted on 02/08/2023 at 16:00
Published on Care Opinion at 16:56

On behalf of Ann and all our staff I would like to thank you for taking time to post on care opinion about the care you received.

As you say Ann has a lovely manner and very professional, it is a privilege to have her working in our team. I will make sure she has access to your comments

Thanks again

Karen Stewart

Sexual health team leader

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Response from Hazel Mitchell, Service Manager, Adult Health Services, NHS Lanarkshire 9 months ago
Hazel Mitchell
Service Manager, Adult Health Services,
NHS Lanarkshire

Submitted on 03/08/2023 at 16:06
Published on Care Opinion at 16:06

picture of Hazel Mitchell

Dear K35507

Thank you for taking the time to contact us via Care Opinion. It is always lovely to hear such nice feedback about patient care. The teams all work very hard to provide the best patient care available.

I will be sure to pass this to Anne and her colleagues.

Please take care

Thanks

Hazel

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