This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I don't believe I could have had a more positive experience"

About: General Surgery / Surgical Unit

(as a service user),

I was given the opportunity at fairly short notice to have my knee replacement operation at Stracathro Hospital. I was apprehensive, but grateful not to have been given too much time to think and worry about it. Thankfully, I had friends who were willing to drive me to Stracathro early in the morning and to bring me home when required.

From the moment I arrived at Stracathro, I was made to feel welcome by friendly staff. And that is what I'm left feeling four weeks into my recovery. All of the staff that I met during my stay were helpful, friendly and considerate. There was always someone available to help me, or to offer a kind word of support.

In particular, I'm grateful for the care I was given as I made my way from Admission down to the Theatre for my operation. Everything was carefully explained to me and I was able to ask questions or express any concern that I might have had. From Anaesthetics, through to Recovery and then back to the Ward, I was treated with care, kindness and thoughtfulness.

I was given every encouragement in my recovery and with the help of the Physiotherapy staff, I was able to be discharged two days after my operation. I continue to recover at home and I'm feeling very optimistic about my recovery. I don't believe that I could have had a more positive experience and I am very, very grateful to all of the amazing staff that I met at Stracathro. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Morag Gray, SCN, Surgical Unit Stracathro/MPU, NHS Tayside 9 months ago
Morag Gray
SCN, Surgical Unit Stracathro/MPU,
NHS Tayside
Submitted on 03/08/2023 at 14:57
Published on Care Opinion at 14:57


Hi Sophie57

Thank you for taking the time to leave your feedback for us at Stracathro.

I am delighted you have had such a positive experience, we are very proud of the sevice and staff that we have here and pleased that we were able to support you.

I will ensure that your lovely words are passed on to the staff.

Wishing you our best wishes and a quick Recovery from us all at Stracathro

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k