In my two years of dealing with this practice both myself and my husband have had nothing but negative experiences, from inability to get an appointment to misdiagnoses and simple dismissal we have finally decided to switch to a different surgery in the area.
The final straw was contacting the surgery for severe morning sickness and being told ‘not our problem go to A&E’ - when following up with friends who were GPs they were appalled that a GP would send a pregnant woman to A&E to wait for hours rather than assessing for anti sickness medication on site.
Ask my GP is a shambles, good luck getting through. Running a practice that only offers same day appointments is a joke, especially when you’re given the option of a short notice appointment or nothing, does this practice not understanding most people have jobs and need to give notice for time off, and travel.
I don’t think either of us have seen the same doctor twice, and any time we’ve managed to get an appointment we’ve had to beg to be taken seriously.
Reception come across as unhelpful, but honestly I think they can only offer as much help as the GPs are prepared to let them give. I can’t imagine they have an easy time dealing with so many unhappy patients a week.
Overall review is 0/10 would not recommend to anyone, and from speaking to others in the area I can confirm it’s a 100% consensus.
"Inadequate "
About: The Welby Practice The Welby Practice Bottesford NG13 0AN
Posted via nhs.uk
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