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Pleased with the experience

Posted By Matdw53

"Pleased with the experience"

About: Trust wide Neurology Services / MS Nurse Led Clinics

(as a staff member posting for a patient/service user),

I'm honestly very pleased with the experience of the neurology clinic in Craigavon today as to be honest i was treated very well since i came into my appointment. The appointment went pretty well as the place was clean and the waiting times were not bad at all. The staff were brilliant, though i especially think the communication was great. I couldn't really complain as i understood everything.

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Responses

Response from Heidi Thompson, MS Nurse Specialist, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Heidi Thompson
MS Nurse Specialist, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 21/08/2023 at 09:47
Published on Care Opinion at 10:19

Hi Many thanks for your positive comments. We strive to ensure our outpatient clinics are informative & helpful in meeting people's needs. I will share your story with the members of the MS team

Kind regards

Heidi Thompson

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jill Robinson, Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust nearly 2 years ago
Jill Robinson
Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 07/09/2023 at 10:46
Published on Care Opinion at 10:46

Thank you for your positive feedback regarding the cleanliness of the hospital. I will pass on your kind words to our Domestic Services Team.

Jill

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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