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"I really value our practice"

About: General practices in Greater Glasgow & Clyde

(as a service user),

I just wanted to take a minute to praise my local GP practice, in a time when people are very quick to criticise.

I've had a couple of health issues starting back before COVID and through the whole pandemic, and I've found my practice to be excellent. I've had no problem getting appointments if necessary, and they've even been in touch to check on me without me making appointments.

The reception staff are helpful and efficient, the nurses are lovely, and the GP's are superb. I really value our practice, especially when I hear of the poor experiences people report from other practices. Thank you everyone at Dorema. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 01/08/2023 at 11:39
Published on Care Opinion at 11:39


picture of Kevin Torbet

Dear Pink haired lady

Thank you for taking the time to leave us your feedback on Care Opinion.

I was delighted to hear the care and treatment you have received from the staff within your GP Practice has been to a high standard and you have felt well cared for.

I was happy to hear you haven't had any issues when trying to get an appointment and you have found the follow up calls from the staff to be helpful and beneficial in your recovery.

I have passed on your thanks to the staff who have asked me to thank you for your kind words.

Kind regards

Kevin

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