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"The care that I got has been just great"

About: Craigavon Area Hospital / Ambulatory Care - Medical

(as a staff member posting for a patient/service user),

The care that i got in ambulatory has been just great, to be honest I'm very happy with it, i have no complaints. Staff in here are nice, really kind and take the time to communicate. Everything's explained to me with questions answered so that i am kept knowing what's happening. The place is also clean with decent food too. I have no massive issues.

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Responses

Response from Judith Smith, Ward Manager Ambulatory Ward CAH, Acute, Southern Health and Social Care Trust 9 months ago
Judith Smith
Ward Manager Ambulatory Ward CAH, Acute,
Southern Health and Social Care Trust
Submitted on 02/08/2023 at 08:15
Published on Care Opinion at 08:15


Thank you for your kind feedback about the Ambulatory Care Unit and that you found the staff kind. I am glad that they took the time to explain what was happening, and I will pass on your positive comments.

Regards

Judith Smith

Ward Manager

Ambulatory Care Unit

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Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 8 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust
Submitted on 08/09/2023 at 14:46
Published on Care Opinion at 14:46


Thank you for taking the time to write about your experience on Ambulatory Care Unit.

I will pass on your positive feedback regarding the food and cleanliness of the ward to our Catering Department and Domestic Services team.

Take care.

Jill

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