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Really happy with the care

Posted By Emmgh49

"Really happy with the care"

About: Craigavon Area Hospital / 1 South Medical

(as a staff member posting for a patient/service user),

I am really happy with the care all the staff on this ward have provided to me, they have been so lovely to chat to and I have been made to feel welcome. The ward is very clean and it has good facilities, I've been enjoying the food and the menu has good options. The doctors have gave me updates daily and the nurses have been good at explaining things. 

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Responses

Response from Karen Kelly, Ward Manager 1 South, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Karen Kelly
Ward Manager 1 South, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 22/08/2023 at 15:09
Published on Care Opinion at 15:09

Thank you for taking the time to comment on your recent admission to 1 South. I am pleased that you had time to chat to the ward staff and that you were happy with the care you received. Communication is very important to us so I am glad that you feel you were given updates and good explanations. I will pass on your kind words to all of the staff including the domestic and catering staff.

Take Care

Karen Kelly

Ward Manager

1 South

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Response from Jill Robinson, Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust nearly 2 years ago
Jill Robinson
Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 07/09/2023 at 11:12
Published on Care Opinion at 11:12

Thank you for taking the time to write about your experience on 1 South.

I will pass on your kind words regarding the food and cleanliness of the ward to our Catering Department and Domestic Services Team.

Wishing you well on your continued recovery.

Jill

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