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Excellent patient experience

Posted By Pink haired lady

"Excellent patient experience"

About: Sandyford Clinic

(as a service user),

 I took my daughter to have a contraceptive implant fitted to the Woodside Clinic where she saw Rosie, specialist nurse. She was excellent, very professional and knowledgeable, and very efficient at the procedure.

We didn't have to wait too long to get an appointment as these seem to be updated regularly. The clinic was clean and welcoming.

My daughter was treated with respect and made to feel at ease and I was able to be with her for the procedure.

I have had similar positive experiences over the years from the Sandyford clinics and the staff should be commended for their excellent service. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde nearly 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 26/07/2023 at 12:14
Published on Care Opinion at 12:14

picture of Nicole McInally

Dear Pink Haired Lady

Thanks very much for taking the time to commend the excellent service provided by the staff at the Woodside Clinic. I am pleased to hear that your daughter was put at ease and treated with respect. The staff will be delighted with your feedback.

Kind Regards

Nicole

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