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Very happy with the service received

Posted By Recovered

"Very happy with the service received"

About: Hospital at Home / Hospital at Home Team Falkirk

(as a service user),

Am 96 years old and recently suffered heart failure and needed urgent treatment to reduce fluid and heart rate.

Dr suggested hospital, which I wasn't happy about, but she contacted Hospital at Home, who came out and put treatment in place including medication and oxygen.

All the staff who attended me for 10 days were very helpful and friendly. Am very happy with the service received.

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Responses

Response from Lynne O'Rourke, Administrator, Hospital at Home, NHS Forth Valley nearly 2 years ago
Lynne O'Rourke
Administrator, Hospital at Home,
NHS Forth Valley

Submitted on 21/07/2023 at 14:35
Published on Care Opinion at 14:35

picture of Lynne O'Rourke

Dear Recovered

Thank you for your feedback regarding the care you received from the Hospital at Home team.

It was an absolute pleasure looking after you for the 10 days, and so glad we were able to give you the care and attention you needed at the time, as well as keeping you out of hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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