Text size

Theme

Language

"Annual diabetic review"

About: Vale of Leven General Hospital / Endocrinology (including Diabetes)

(as a service user),

I was seen at my scheduled time. The staff made me feel relaxed, supported and reassured. They answered all of my questions and carried out a thorough review.

I would like this review to be carried out bi annually.

Thank you

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 25/07/2023 at 11:19
Published on Care Opinion at 11:19


picture of Kevin Torbet

Dear Kage

Thank you for taking the time to leave us your feedback on Care Opinion.

It was great to hear the care and treatment you received from our staff was to a high standard and you felt well cared for.

I will be delighted to pass on your comments to the staff who I'm sure will be happy to hear you had a pleasant experience while under their care.

I hope your feeling a lot better and recovering well back at home.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Paula Currie, Senior Charge Nurse, Outpatients and Pre-operative Assessment, Vale of Leven, NHS Greater Glasgow and Clyde nearly 2 years ago
Paula Currie
Senior Charge Nurse, Outpatients and Pre-operative Assessment, Vale of Leven,
NHS Greater Glasgow and Clyde
Submitted on 25/07/2023 at 12:17
Published on Care Opinion at 12:17


Thank you very much for your very kind and positive feedback. We value any feedback we receive and will act accordingly.

I have passed on your kind words to the out patient staff and will pass your comments regarding bi-annual review on to the diabetic service.

We appreciate you taking the time to provide feedback.

Thanks again for your lovely comments.

SCN Paula Currie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k