Text size

Theme

Language

"I am indebted to their care"

About: South West Acute Hospital / Radiology

(as the patient),

I attended firstly for an ultrasound. From the receptionist I got a very welcome approach & directed to the appropriate seating area. I was called on time, which left me feeling less apprehensive.

My nurse explained all the procedure & was thoroughly professional throughout. The procedure was painless & any feelings of anxiety was removed & only took about 30 minutes.

The 2nd appointment was the next day in the same department, this time for a CT Cardiac Angiogram which I was more nervous about. I was greeted by a gentleman nurse whose manner put me at ease somewhat . The two female nurses introduced themselves & explained the procedure to me as to what to expect.

I was surprised as to how quickly the procedure was done & having been told very clearly how my body would react to the insertion of the dye left me more relaxed.

I can only but thank all the medical team that treated me while I was in for both appointments & how fortunate I am to have such a wonderful department in our local hospital (SWAH) close to home. I am indebted to their care .

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Aisling Howell, Assistant Radiology Service Manager, Western Health & Social Care Trust nearly 2 years ago
Aisling Howell
Assistant Radiology Service Manager,
Western Health & Social Care Trust
Submitted on 20/07/2023 at 21:08
Published on Care Opinion at 21:08


picture of Aisling Howell

Dear perseusqp85, I am so glad to hear that you had a good experience when you visited Radiology. We are very grateful to you for taking the time to let us know. Staff will be pleased that you have given kind recognition to their hard work.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k