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Great staff

Posted By Arebi29

"Great staff"

About: Whiteabbey Hospital / Ward 3 Rehabilitation Unit

(as a staff member posting for a patient/service user),

I have been in Whiteabbey Rehabilitation Ward for 2 weeks.

All the staff have made me feel very comfortable and at home. They look after all my needs.

The Physios and Occupational Therapists are very helpful and encouraging, this is helping me gain more confidence with my mobility.

I was feeling low, the Companion gave me reassuring words of comfort, which really helped me.

The domestics are friendly and chatty.

The food is nice, there is a good selection to choose from.

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Responses

Response from Claire Bond, Lead Nurse Community Hospitals, Community Care, NHSCT nearly 2 years ago
Claire Bond
Lead Nurse Community Hospitals, Community Care,
NHSCT

Submitted on 28/07/2023 at 08:53
Published on Care Opinion at 09:00

Hi Arebi29,

My name is Claire Bond and I am the Lead Nurse for Whiteabbey Hospital, Ward 3.

Thank you for taking the time to tell us of your experience- I am delighted to hear that your experience has been positive and I know all the staff will be too!

I hope you are recovering well.

Kind regards,

Claire

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Response from Linda Lyttle, Head of Service for Intermediate Care Pathways and Recovery Service, Community Care, Northern Health and Social Care Trust nearly 2 years ago
Linda Lyttle
Head of Service for Intermediate Care Pathways and Recovery Service, Community Care,
Northern Health and Social Care Trust

Submitted on 28/07/2023 at 09:18
Published on Care Opinion at 09:51

Hello,

My name is Linda Lyttle, I am the Service Manager for the Occupational Therapy team in Whiteabbey Hospital. Thank you for sharing your experience of your time on the rehab ward. The team love to hear feedback from service users and I know they will find your kind words really encouraging; I will share this with them.

I'm glad to hear you are regaining confidence with your mobility and your experience with all the staff has been positive. I wish you all the best on your continued recovery.

Kind regards,

Linda

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Response from Mia McDowell, Lead Physiotherapist, Neurology Outpatients, NHSCT nearly 2 years ago
Mia McDowell
Lead Physiotherapist, Neurology Outpatients,
NHSCT

Submitted on 28/07/2023 at 09:51
Published on Care Opinion at 10:05

Dear Arebi29,

My name is Mia McDowell and I am the Lead Physiotherapist for Whiteabbey Hospital, Ward 3.

Thank you for taking the time to tell us of your experience- I am delighted to hear that your experience with the physiotherapist and occupational therapy staff has been encouraging, helpful and positive for your recovery. I will share your feedback with the rehabilitation staff, and I know they will be delighted to hear your positive comments and experience.

I hope your recovery is going well.

Kindest regards,

Mia

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