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"The doctors and nurses are extremely helpful"

About: Victoria Hospital / Renal

(as a staff member posting for a patient/service user),

I have been coming into hospital for many years now. I have recently been admitted to ward 22 at Victoria hospital. The staff in the ward are very helpful always making sure I am comfortable. 

Often during the night. The night nurse will just quietly come into my room and appear with an extra blanket to keep me warm. I never ask for this it just happens and I really do appreciate this. 

Both day and night nurses are so caring.

I have numerous medical conditions and nursing staff just tend to all my needs  they always want to help me.

The doctors and nurses are extremely helpful

I am going to have a scan and the doctors and nurses have been explaining to me what will happen. The medical staff are always very quick to let me know what's going on and update on outcomes.

I am fasting at present but really I have no appetite  I think there is always enough choice with the menu and when I can eat the nurses will always try their best to find me something suitable even with snacks.

The nurses here in ward 22 are so encouraging always asking what I would like? They really do try their best and are always so cheery 

This really puts patients at ease.

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Responses

Response from Kirsten Steele, Senior Charge Nurse, Ward 22 Renal, NHS Fife nearly 2 years ago
Kirsten Steele
Senior Charge Nurse, Ward 22 Renal,
NHS Fife
Submitted on 24/07/2023 at 12:30
Published on Care Opinion at 12:58


picture of Kirsten Steele

Thank you so much for taking the time to give this lovely feedback, I will ensure this is fed back to the team on the ward.

To hear the small details around the care with extra blankets, and that you have found all the staff cheery and encouraging is lovely. It is what we strive to achieve and I am so glad this has been felt by yourself. I wish you a speedy recovery from this admission and thank you again.

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