"Excellent practice to be a patient "

I have been a member of this practice for about 15 years and have always received the best care possible.

I was diagnosed with breast cancer in January and have undergone surgical treatment for this. Thankfully l was told in May that l am cancer free and didn’t need chemo or radiotherapy. Despite being overjoyed that l was cancer free l was left with complications from the surgery and am still having weekly treatment for this.

During the past 7 months l have experienced a range of emotions from being scared to death, anxious and relieved in equal measures.

Throughout this time all the staff at Urban Village Medical Practice have played a part in helping me cope and working together to get me fit & healthy.

The friendly receptionists and other admin team have always been so helpful and made sure that any queries have been responded to in a timely manner and l have received a phone call or appointment if needed.

I have received excellent care from the pharmacist, practice nurses & GP’s who have not only been there to care for my medical issues but also provided much needed reassurance and advice on my mental health, which had really suffered during this time.

I am so thankful that myself & my family are registered with such a lovely, caring, professional GP practice that has always put its patients at the heart of everything it does and provides excellent care despite the many challenges that all NHS services are experiencing at the moment.