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"The staff had time to talk to you."

About: Royal Cornwall Hospital (Treliske) / Endocrinology

(as the patient),

l was rushed in last week and the care l got was the best. People run you down but the care l got was the best you could give.  Everyone was helpful, even the food was great.  Zennor ward was very clean all the time, and staff had time to talk to you. 

Treatment

Treatment


Seeing the whole me

Seeing the whole me


Pain relief

Pain relief


Medication

Medication


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Responses

Response from Megan Nicholls, Patient Engagement Co Ordinator, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 9 months ago
Megan Nicholls
Patient Engagement Co Ordinator, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 31/07/2023 at 10:18
Published on Care Opinion at 10:18


Dear Pandas

Thank you for taking the time to share your story with us. I am sorry for the delay in getting back to you on here.

I am so pleased to see that you received such great care, that everyone was helpful and that the food was great. I am so glad that the ward was so clean and that the staff had time to talk to you.

I am writing to you as a member of the Patient Experience team but I will ensure your kind words are forwarded on to Zennor ward.

Thank you, again, for taking the time to share your feedback with us.

Thank you

Megan

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