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"Very impressed with the service"

About: Community Occupational Therapy / Glenrothes & Cowdenbeath

(as a service user),

Placed referral. Assessment was carried out within 2 weeks by Julie (Social Work Assistant).

Julie made me feel listened to, she understood my needs, answered my many questions and was very helpful and empathetic. I was kept up to date with all information with Julie maintaining regular contact throughout. 

Most of the work was completed within 2 weeks of Julie visiting (1 month after referral), for which I was grateful.

I now feel safer in my home, thanks to Julie's efficiency. All work was carried out by FC to a high standard. Julie then visited again to ensure I was using the equipment properly.

Very impressed with the service from OT Cowdenbeath and Julie 

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Responses

Response from Neil Carnegie, Community OT Team Manager, Community Occupational Therapy, Fife Health & Social Care Partnership nearly 2 years ago
Neil Carnegie
Community OT Team Manager, Community Occupational Therapy,
Fife Health & Social Care Partnership
Submitted on 23/07/2023 at 14:33
Published on Care Opinion at 14:33


picture of Neil Carnegie

Thank you for taking the time to share your experiences with us. The feedback that we receive from Care Opinion helps us to ensure that the community occupational therapy service is meeting its goal of maximising people's safety and independence. With this in mind I am therefore really delighted to read your story and to know that Julie has provided you with such a good service.

I have also shared your feedback with Julie, who is delighted to know that she has been able to assist you and that her input has made such a big difference. She sends her thanks for this, as do I.

Kind Regards, Neil

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