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"Red Practise - Walton on Thames"

About: Royal Surrey County Hospital

Getting an appointment on this clinic is synonymous to imposibility. You will be asked to call them by 8:30 and it's already fully booked. Get an anointment via websie, its the same thing.

Nurses as well is not available for urgent treatment. We are forced to go to another clinic and spend a lot on transport. We end up like paying a private clinic just to be attended. It seems to be of no use to most people at Walton-on-Thames considering we are all registered there. What is this clinic for if they cannot be available at the time you need? It wasn't like this before the pandemic.

Please help us get the good service from this clinic back.

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Responses

Response from Charlotte Pearson, Communications Officer, Royal Surrey County Hospital NHS Foundation Trust 2 years ago
Charlotte Pearson
Communications Officer,
Royal Surrey County Hospital NHS Foundation Trust
Submitted on 19/07/2023 at 10:26
Published on Care Opinion at 10:26


Dear Patient

Thank you for submitting your feedback however Royal Surrey NHS Foundation Trust does not look after clinics in Walton on Thames. Please refer back to the relevant trust and if we can be of any further help please let us know.

Kind regards,

Royal Surrey Communications Team

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