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Friendly, welcoming and approachable

Posted By South Eastern HSC Trust

"Friendly, welcoming and approachable"

About: Lagan Valley Hospital / Ward 1B

(as a staff member posting for a patient/service user),

The nurses on every shift have been friendly, welcoming and approachable. They answered any questions and concerns I had. Anything they couldn't answer they found out. Although I hadn't intended to be admitted, I'm glad that I was treated by the staff that was on during my stay.

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust nearly 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 10/07/2023 at 11:14
Published on Care Opinion at 11:14

picture of Conor Campbell

Hi there

thank you for sharing the story of your care journey experience.

It is great to hear how well looked after you were by the team at Lagan Valley Hospital Ward 1B.

Your positiuve feedback has been shared to the team who greatly appreciate your kind words.

Best wishes

Conor

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