"Excellent Hospital"

Excellent 5* care given to my 97-year-old Mum in the Orthopaedics Department recently. The attention and treatment she received from all staff was outstanding and she felt completely at ease. Can’t fault anything. However, the car-park service was disappointing with the inability to pay either by contactless card or ‘phone app although signage said you could, and to top it all a payment in cash on one visit resulted in a Penalty Charge Notice being issued for the date and time in question. Just as well I retained my Car-park receipt, so I now have to go through the Appeal process. Visited daily and paid in cash each time, so just waiting for more erroneous PCN’s to pop through the letterbox.