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"Excellent care"

About: Borders General Hospital / GP Out of Hours (BECS)

(as a service user),

I attended the Out of Hours service recently and was very well looked after by all the staff I met there. The nurses were all lovely - very compassionate and friendly and would regularly ask me if I needed anything despite how busy they were.  And while trying to figure out the appropriate treatment for me would update me so I was always informed about what was happening. This greatly reduced my anxiety. I was particularly impressed by Dr Nazir, who treated me, she was so empathetic, kind and reassuring.

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