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"Positive experience"

About: Heavitree Hospital

Attended dermatology clinic on 3rd July. Everyone that I met was helpful and reassuring. The receptionist was cheerful and welcoming. The lady registrar that examined and treated me was absolutely first class, kind, compassionate and with a sense of humour.

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Response from Heavitree Hospital 2 years ago
Heavitree Hospital
Submitted on 06/07/2023 at 16:24
Published on nhs.uk on 07/07/2023 at 21:25


Dear Mr Chapman,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff.

If you would like us to forward this compliment to the relevant staff, please send us your details (full name, date of birth and Hospital/NHS number) along with title of this feedback to rduh.pals-eastern@nhs.net and we will do so.

Kind regards

Sonya I Lucky

PALS office

Royal Devon University Healthcare (Eastern)

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