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Amazing Staff

Story from nhs.uk

"Amazing Staff"

About: Royal Devon & Exeter Hospital (Wonford)

My father was taken to A and E with mental health issues. Even though the wait was long my parents and I were constantly treated with care and respect. We are informed of approx. wait times and processes. Even though it was the early hours of the morning the staff remained good humoured, patient and even fed us. Despite the extreme conditions NHS staff our under currently. They were just amazing. We need to look after the NHS and the people who work within it with the utmost respect they so very much deserve. Thank you.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) 2 years ago
Royal Devon & Exeter Hospital (Wonford)

Submitted on 06/07/2023 at 16:32
Published on nhs.uk on 07/07/2023 at 21:28

Dear Ms Fairman,

Thank you for taking the time to share your experience. I am delighted to hear that you are so happy with the care your father received and would like to thank you very much for your positive feedback.

Kind comments such as yours are always gratefully received and are an encouragement to staff.

If you would like us to forward this compliment to the relevant staff, please send us your father's details (full name, date of birth and Hospital/NHS number) along with the title of this feedback to rduh.pals-eastern@nhs.net and we will do so.

Kind regards

Sonya I Lucky

PALS office

Royal Devon University Healthcare (Eastern)

Kind regards

Sonya I Lucky

PALS office

Royal Devon University Healthcare (Eastern)

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