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"Very helpful"

About: Royal Devon & Exeter Hospital (Wonford) / Respiratory medicine

(as a service user),

Covid helpline. Called within 24 hrs to offer Paxlovid.

Very helpful phone call and tablets ready to collect from hospital, as delivery not possible at that stage. 

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Response from Sonya Lucky, Patient Experience Officer (Eastern Services), PALS (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Sonya Lucky
Patient Experience Officer (Eastern Services), PALS (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 09/08/2023 at 11:59
Published on Care Opinion at 11:59


Dear Scorpiusje87,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff.

Kind regards

Sonya I Lucky

PALS office

Royal Devon University Healthcare (Eastern)

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