"Individual acts of kindness"

About: Cancer Services / Radiotherapy Cancer Services Radiotherapy DD1 9SY General Surgery / Urology Surgery (Ward 27) General Surgery Urology Surgery (Ward 27) DD1 9SY Ninewells Hospital / Colorectal Ninewells Hospital Colorectal Dundee DD1 9SY

Posted by Happyscot (as a service user), nearly 2 years ago

I wanted to share some feedback following my treatment over the past year for colorectal cancer and my surgery this week. The stick test last summer led to me being called in and my cancer was discovered during a colonoscopy.
NHS Tayside then delivered a speedy and complex treatment plan. I’m so grateful to Dr Sanders and his amazing Radiotherapy and chemotherapy teams who got me through an autumn of intense treatment. Huge thanks to Staff nurse Vari and her colleagues on the chemo ward. This produced a huge result which destroyed all detectable signs of the cancer. Wonderful consultations and support from Mr Polignano and his colleAgues. Some unusual cells were spotted on a recent check and these were removed by the very kind Mr Moses and his team this week. My care on ward 27 was simply exemplary.
Staff nurse Erin, on the day shifts, and night shift staff nurse Natalie looked after me with so much care. Also special mentions to student nurse Greer and nurse Lesley. Dr Gooch and her anaesthesia team were so kind. It’s not just the professionalism that strikes you, it’s all the individual acts of kindness from all of your teams. I am so so lucky to get my treatment from your colleagues.

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Responses

Elizabeth Imrie

Senior Charge Nurse, Oncology, Ninewells Hospital,

NHS Tayside

Submitted on 04/07/2023 at 12:09

Published on Care Opinion at 12:20

Dear Happyscot,
Thank you for taking the time to leave such positive feedback about your care experience within oncology.
It is reassuring to know that the team have provided you support during your intense treatment plan and that you have received positive outcomes from this. I will pass on your feedback to Dr Sanders and the wider oncology team.
Kind regards
Elizabeth Imrie
Senior Charge Nurse
Oncology - Ward 32, Ninewells Hospital

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Nicola McKee

Lead Nurse, Specialist Services,

NHS Tayside

I work as a Lead nurse within the Triumvirate structure for Specialist Services. I provided Leadership and Professional Nursing support to the following teams: Renal, Oncology, Haematology, Neurosciences (which include Neurology, Neurosurgery and all linked specialities), Genetics, Advanced Intervention Service and Pain Service in addition to this I also provide Professional support to the Radiology Nursing service and Stracthro Regional Treatment Centre.

Submitted on 04/07/2023 at 13:13

Published on Care Opinion at 13:13

Dear Happyscot,
Thank you so much for taking the time to share such lovely feedback for our teams. It was really good to hear that you had engaged with the initial screening test which led to further investigations and subsequent treatment plans and that despite the intense treatment, your care journey was positive. We will ensure that your feedback reaches the teams involved and thank you again for sharing.
Wishing you well in you ongoing recovery.
Kindest regards
Nicola McKee
Lead Nurse, Specialist Services

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Robert Kelly

Clinical Support Worker, Radiotherapy,

NHS Tayside

Submitted on 05/07/2023 at 10:32

Published on Care Opinion at 10:32

Dear HappyScot, thank you for taking the time to provide such detailed feedback regarding your journey through diagnosis to treatment received. My name is Bob, one of the support workers who would have assisted you during your radiotherapy treatments. It is particularly pleasing to hear of our department as ‘amazing’ and I thank you for those kind words which I will share with my colleagues.
I wish you well and thank you once again.
Kind regards... Bob

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Christina Navin

Clinical Care Group Manager, Theatres, Anaesthesia and Critical Care,

NHS Tayside

Submitted on 06/07/2023 at 10:39

Published on Care Opinion at 10:41

Dear Happyscot,
Many thanks for sharing such positive detail of your care experience, and thank you for all of your kind words. I will be sure to share this feedback with Dr Gooch and her Anaesthetic colleagues, and I know they will be delighted to have a made a positive contribution to your treatment journey.
I hope you are recovering well and I wish you all the best.
With kind regards,
Christina

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Alison Orchiston

Senior Nurse Specialist Services, Oncology & Haematology,

NHS Tayside

Submitted on 06/07/2023 at 10:47

Published on Care Opinion at 10:47

Dear Happyscot,
Thank you for taking the time to leave such positive feedback about your care experience within oncology.
It is very good to hear that you have had a positive care experience from diagnosis through to treatment, and felt well supported in our care.
I will pass on your feedback to the nursing and wider oncology team.
Alison orchiston
Senior Nurse, Oncology and Haematology
NHS Tayside.

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