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"My son went in for tonsillectomy and the treatment was outstanding."

About: Royal Hospital for Children (Glasgow) / Ear, Nose & Throat (ward 3b)

(as a parent/guardian),

My son went in for a tonsillectomy in May and the treatment he received was amazing. The anaesthetist we seen was incredible he handled my sons questions well - down to what size of the tube he was going to intubate with. 

HCSW Hazel ensured my son had loads to eat post op as he was starving. We were kept in overnight as we stay far away and he started vomiting blood at 6am the nurse Gayle was so caring and compassionate and kept him calm.

The day nurse Stacey was so nice nothing was a problem and HCSW Chris went above and beyond. The whole team was incredible nothing was ever a problem. Thank you to all domestics, secretaries, HCSW, play assistants, nursing team, medical team and not forgetting the Consultant who carried out the procedure Dr Florea (he still goes on about how he wanted to keep the tonsils). Thank you all for going above and beyond. 

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Responses

Response from Emma McGinlay, Lead Nurse - Paediatrics, Paediatrics, NHS Greater Glasgow and Clyde 2 years ago
Emma McGinlay
Lead Nurse - Paediatrics, Paediatrics,
NHS Greater Glasgow and Clyde
Submitted on 04/07/2023 at 11:44
Published on Care Opinion at 11:44


Dear indiaze38,

Thank you for taking the time to leave your feedback.

I am glad your son has had his required surgery and I hope he is now recovering well at home.

It is lovely to read the way you described the staff as caring, compassionate and incredible and I am delighted to hear that you felt the care your son received was amazing.

It means so much to our teams to know they are making a positive difference to the children and families in our care and I will ensure this fantastic feedback reaches the staff involved.

Many thanks

Emma McGinlay

Lead Nurse

RHC

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