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ADHD referral via my nurse

Posted By Pat394

"ADHD referral via my nurse"

About: Community Mental Health / Community Mental Health Team (Adult)

(as a service user),

I’ve was being supported with a community psychiatric nurse via my gp surgery. 

I spoke to the nurse about ADHD and she assessed me and booked me a face to face appointment and made a referral for a diagnosis and today I received a letter saying it’s been rejected.

This was such a disappointment as the nurse had already identified traits in my behaviour and we discussed my childhood etc and she was confident her referral was strong and would be accepted but today I got the blow that it was rejected. 

I feel so lost not knowing how to move on, this was required so I could learn and cope better but back again to square one.

I'm feeling that Ayrshire & Arran mental health services are so disappointing and really failing me. I work hard and contribute and when I need support and help to work out what’s going on I just got dealt the blow I wasnt expecting I don’t know how to challenge this. 

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Responses

Response from Kevin Milton, Service Manager, Community Mental Health Services, North Ayrshire Health and Social Care Partnership nearly 2 years ago
Kevin Milton
Service Manager, Community Mental Health Services,
North Ayrshire Health and Social Care Partnership

Service manager (community mental health services)

Submitted on 07/07/2023 at 15:37
Published on Care Opinion at 15:48

Hello Pat394

Thank you for taking the time to post your experience regarding your referral into the service. We would like to offer you the opportunity to speak with the Team Leader for the service, Karen Renucci. If you would like to speak with her please call 01294 470010.

Many Thanks

Kevin Milton

Service Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Pat394 (a service user)

After Speaking to Karen, I handed in the required notes from early school, secondary school college and into my adult life about the difficulty I have experienced. I put a lot of time and effort into this, I left this in the Medical Practice for the MHP to refer me for the ADHD Assessment.

I have not been given any further information. I don’t know where my referral is at and what the waiting time is. This is very frustrating. I’ve been supported by Nest Ayrshire and Procrastination Station CIC but feel totally let down by the adult community mental health service. The lack of communication and sitting in limbo is causing distress.

This is affecting my work life and my work have referred me to OH for an assessment to check my fitness to remain in post. This whole situation is really affecting my life and potential of losing my job due to the struggles.

You feel like a nuisance phoning asking for updates and when they take your number and say they will check and get back to you no one does.

Response from Christopher Gilmour, Service Manager, Community Mental Health, North Ayrshire Health and Social Care Partnership 14 months ago
Christopher Gilmour
Service Manager, Community Mental Health,
North Ayrshire Health and Social Care Partnership

Submitted on 09/04/2024 at 11:46
Published on Care Opinion at 12:00

Dear Pat394, I am sorry that you had been unclear about the progress of your referral to our service, although understand that you have now spoken again to Karen who has given you an update and I hope that this has provided you with some assurance. Thank you again for taking the time to contact us.

Kind Regards

Chris Gilmour

Service Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Pat394 (a service user)

Thank you for your response. Karen has contacted me to discuss and has explained the process and where we are at with the referral.

Karen also made me aware that I am registered and can contact the three towns office and speak to the duty nurse if I experience difficulties.

I found Karen to be very pleasant and understanding, it was very helpful that Karen explained everything in detail and took the time to understand my current situation and offer reassurance.

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