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"All the staff were exceptional in their care and compassion"

About: General and specialist medicine / Ward 41 (AMU)

(as the patient),

I was admitted to the General Medical Unit, Ward 41, of Altnagelvin Hospital to recover from a bleeding 10 cm stomach ulcer and to receive treatment and transfusions as necessary .

Due to a continuing loss of blood, my stay extended to several days.

During this period I was treated and transfused with units fluids and bloods.

All the staff were exceptional in their care and compassion.

At all times they displayed a professionalism way beyond their years .

Indeed, I learned on Ward 41 , that laughter is indeed the best medicine.

Also, never , never , ever say the Q word,  as it immediately jinxes the shift.

I realise that the dedication and professionalism of all the staff is done in an environment of pressure and in an atmosphere of urgency -  yet each and every one worked so well as a smooth team. 

I wish to thank all the staff of Ward 41 for their kindness and compassion 

Thank you all .

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Responses

Response from Nicola Sheller, Ward Manager, Acute services General Medical Ward Altnagelvin, Western Health & Social Care Trust nearly 2 years ago
Nicola Sheller
Ward Manager, Acute services General Medical Ward Altnagelvin,
Western Health & Social Care Trust
Submitted on 01/07/2023 at 12:11
Published on Care Opinion on 03/07/2023 at 08:32


Thank you so much for this lovely feedback which I have shared with all the staff.

I am very happy to hear that your experience in ward 41 was a positive one. indeed the "Q" word is a jinx! and I completely agree that laughter is some of the best medicine we can give and lift the spirits of our patients.

I hope you are doing well since leaving ward 41 and we wish you well.

kindest regards

Nicki

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Fearful. (the patient)

Dear Team on Ward 41,

Great news is that my KidneyFunction is now 49, much improved from my usual 37.

I’m still waiting for the biopsy results which are being discussed this week.

Thank you all for getting me this far.

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