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"Surprise overnight stay"

About: Victoria Hospital / Ear, Nose & Throat

(as the patient),

I was admitted to the Victoria Hospital in Kirkcaldy recently. I was to have a pharyngeal pouch opened.

I thought I was to get home the same day, but when I met with the surgeon,  he told me that they would rather I stayed the night to ensure no complications had arisen from the surgery.

I was admitted to ENT short stay surgical. The nurses were absolutely wonderful.  Very amenable and helpful. All seem happy in their work.

After the surgery and once I had come round from the general anaesthetic,  I was moved to a side room. It was a very pleasant room, with a window affording a lovely breeze, a TV and a shower and bathroom. It was a single occupation room and I felt very comfortable. 

All went well through the night, and on the morning, the smiling nurses were back and I had a lovely good morning from them.

Luckily, the surgery had all gone well with no complications.  The excellent surgeon did a double check and I was set loose back into the world.

I thank all the staff at The Vic! My experience was definitely as good as it could have been.

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Responses

Response from Avril Brown, Charge Nurse, Ear, Nose & Throat, NHS Fife nearly 2 years ago
Avril Brown
Charge Nurse, Ear, Nose & Throat,
NHS Fife
Submitted on 30/06/2023 at 14:47
Published on Care Opinion at 16:56


Dear Quiet60, thank you for your lovely feedback, this is greatly appreciated, I am very pleased to hear that your patient journey from admission to discharge was excellent. The staff all strive to make the patient experience a memorable one that they take home with good memories. We are pleased to hear that your surgery went well and that your surgeon was very attentive. We wish you well in your future health and wellbeing. I will reiterate your lovely message to all the staff. Thank You Avril.

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