"Condescending, patronising receptionist."

I visited Worthing Hospital A&E last night 26/06/2023 at 21:37. I arrived due to having disturbed vision and a retinal migraine. I was really struggling to fill the questionnaire in upon arrival on the screen so I asked the receptionist if there was any other way for me to complete the form and explained to her that I couldn't read properly due to my symptoms. She said "well the letters are quite big". I didn't find this comment very helpful or appropriate. Regardless of the letter size, I was still unable to see it well enough to complete the form. I tried again and asked for a chair to sit on whilst completing the form as I was feeling unwell. She said that there were no chairs available so I had to kneel on the floor. The questionnaire then reset itself so I said to the receptionist I wasn't able to complete it again because of my symptoms and that there must be another way for me to sign in. Then she told me she "didn't like my tone". I responded "Why don't you like my tone? I'm not being rude, I cannot complete it due to my disturbed vision and you must be able to help me?" She did eventually help me by doing it on her computer.

I feel that A&E reception staff should be better understanding of different patient needs and not to be condescending or patronising. I found myself in A&E in a terrible situation and her attitude did not help, in fact it exuerberated my symptoms.