"Horrendous "

About: Garston Medical Centre Garston Medical Centre Watford WD25 9GP

Posted via nhs.uk 11 months ago

Today I phoned the practice wanting to speak to a GP as my husband has been in hospital and is still not himself. Firstly it's virtually impossible to get past the receptionist. Eventually I was offered a telephone consultation in 3 weeks!!
Completely unacceptable. This surgery needs to rethink it's policy asap.

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Garston Medical Centre

Submitted on 26/06/2023 at 13:12

Published on nhs.uk on 28/06/2023 at 14:12

Dear patient,
Thank you for your feedback. I am sorry that you have had difficulties accessing care. We provide a mixture of on-the-day and pre-bookable as well as on-the-day triage appointments. Please contact me at the Surgery to review your concerns further.
Sandy Gozzard Practice Manager

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